In our continuous effort to upgrade the quality of our services, we aim to personalize this service for every individual customer in order to attend to the varying needs that exist in the market today. Further to our company’s certification with the ISO-9001:2008 certificate, we have proceeded to design and implement a totally upgraded structure to incorporate TQM (Total Quality Management) that includes internal procedures and electronic systems to track and trace each shipment, from the time of its initial entrance into our service stations until its receipt by the consignee.
The new structure is supported by a
NationalTelephoneServiceCenter, as well as, an array of other safety procedures placed in all areas of potential trouble (Risk Management), to assist in preventing departures from procedures or bottlenecks anywhere in the system.
Our priority is to provide quality service, centered on your specific needs, which for our company is considered the starting point for a long-term, mutually beneficial cooperation. Additionally, we intend to be a strong supporting pillar in your organization’s distribution chain, as a ‘cooperating business partner’.
G.A.P. Akis Express is the largest national courier company utilizing a fleet of more than 100 vehicles of all types and sizes.
· ISO-9001:2008 certification
· Regular inter-city line departures daily,
· Transportation of shipments Nicosia-Limassol in 1 hour, Nicosia-Larnaca in 1 hour, Nicosia-Pafos in 2.5 hours.
· Full utilization of electronic documentation system for the transported shipments with track & trace facility and notification of customers for a shipment arrival or delivery of a shipment by SMS.
NationalTelephoneServiceCenter at 77771777
· Recent market survey conducted by RAI Consultants, records the massive preference to GAP AKIS EXPRESS services in comparison to its competitors’ services.
· More than 25 years of experience in the courier business.
· 34 customer service shops Cyprus-wide, and 1,500,000 shipments yearly
Guided by the continuous changes and needs of the
Cyprus market, our company offers the following services:
· Domestic express envelope and parcel shipments.
· International express envelope and parcel shipments through FedEx, the largest international express courier company, worldwide.
· Pickup and/or delivery from shipper to consignee’s door.
· COD – Cash On Delivery.
· Insured shipments.
· Shipments with return documents – Allez Retour.
· Shipments of valuables (envelopes, parcels).
· Shipments arrivals notification through SMS.
· Valuable benefits using our Loyalty Card.
We are confident that the qualitative service you will receive at G.A.P. Akis Express will meet your expectations and will satisfy you and your customers.